Nintendo of America

support.nintendo.com

Game Boy Color

Please read before proceeding:

Nintendo only repairs systems, games, and accessories made by Nintendo. We do not repair licensed or unlicensed products that are made by other companies for use with our systems. Link here for help identifying whether a product was made by Nintendo.

If you haven't already done so, we highly recommend that you start with troubleshooting. Our troubleshooting section will walk you through steps that may solve your problem. To begin troubleshooting for the Game Boy Color, click here.

Please note: Due to the age of the Game Boy Color, and lack of availability of parts, we are unable to offer factory repair directly from Nintendo. To see any options available for replacment, please click here.
Game Boy Color		U.S. Factory Service	Canadian Factory Service
System	Factory repair is no longer available. Click here for more information and options.
Screen Cover Replace- ment	Warranty	Screen cover replacements are not covered under warranty.
	Non - Warranty	$15.00 Visit our Online Store or call (800) 255-3700 to order a "Do It Yourself Kit."	$19.75 Visit our Online Store or call (800) 255-3700 to order a "Do It Yourself Kit."
Individual Game Pak	Factory repair is no longer available. Click here for more information and options.
Nintendo GameCube Game Boy Player	Warranty	Replacement Call (800) 255-3700
	Non - Warranty	Purchase a replacement. This product is no longer sold through Nintendo's Online Store. Click here for tips on locating discontinued items.
Nintendo GameCube Game Boy Player Start-up Disc	Warranty	Replacement Call (800) 255-3700 for service
	Non - Warranty	Purchase a replacement. Call (800) 255 - 3700 for service.
Universal Game Link Cable	Non - Warranty	This part is no longer available from Nintendo or our Online Store. Click here for some tips on locating this part.
AC Adapter	Warranty	Replacement Call (800) 255-3700 for service
	Non - Warranty	Purchase a replacement Where to buy