Nintendo of America

Game Boy Player - Game Pak Troubleshooting

Before Troubleshooting:

• Make sure you are using only licensed accessories with your system. Unlicensed products are not fully compatible with Nintendo systems, and may not work correctly.

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What type of problem are you experiencing?
Please click on one of the choices below.

• Game Boy game paks will not fit into Game Boy Player
• Special feature does not work

If the problem is happening with just one Game Boy game pak, link here for help.

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• Game Boy game pak will not fit into Game Boy Player
  
• Make sure you are inserting the Game Boy game paks with the label side facing down (towards the bottom of the Game Boy Player).
• Check the Game Pak slot of the Game Boy Player and the connector pins of the Game Paks for foreign material or bent pins.
• Firmly insert the game pak until you hear it "click" into place.
• Try a different game pak. if possible, try a different type of game pak (for instance, if you are attempting to play a Game Boy Color game, try inserting a Game Boy Advance game pak.

If the above steps do not help, you may want to try our convenient repair options.

• Special feature does not work properly
  

Due to the design of the Game Boy Player, some special features of a few particular games are not available, or should be disabled:

• Rumble feature: Although the game paks will fit, it may cause the Nintendo GameCube to sit unevenly. The rumble feature itself should be disabled by either turning the feature off in game's options or by removing the battery.
• Infrared feature: The infrared feature is not available, due to the lack of an infrared port on the Game Boy Player.
• Tilt sensor: Due to the way the tilt sensor works, it is impractical to play Kirby's Tilt and Tumble.

If the above steps do not help, you may want to try our convenient repair options.